VoiceAI built by India, built for India
Government calls citizens in their language via conversational, multilingual, and official voice AI.
BharatAwaaz AI converts those conversations into real-time outcome intelligence, by scheme / geography / other government defined parameters.
Make public service delivery more efficient by generating outcome intelligence for flagship programmes within hours. Identify right beneficiary, ensure real-time grievance redressal & data-based policy course correction, based on where output and outcome diverge across the state.
AI-driven 112 emergency response system,
AI-powered disaster management,
Smart planning through continuous citizen pulse,
AI-powered census monitoring.
Engaged with India's largest healthcare provider, Practo to deploy voiceAI agents for healthcare consultation and patient monitoring.
Engaged with CM office, Maharashtra to create voice-first agricultural helpline, providing farmers with real-time crop advisory, localized weather forecasts, soil health data, and market prices in their regional languages.
DBT solved the money side: finances flow directly to citizens without middlemen. Direct Information Transfer solves the information side: citizen experience flows directly back into governance as structured intelligence — before they harden into administrative or political problems
A District Magistrate/ line ministry/ planning institution has strong output data: dashboards, beneficiary counts, transfer records and grievances. He hears the outcomes by listening to the citizen reality himself or through press, NGOs, civic societies, elected representatives, and field officers.
BharatAwaazAI is voiceAI-powered, real-time citizen intelligence layer for precise & last-mile governance.
Government-branded conversational voiceAI calls designed for trust, consent, and respectful closure, in local language and dialect.
Every conversation is converted into structured scores and sentiment, by scheme/ administrative units/ area- so the government sees reality at the right granularity.
Surfaces the exact locations and cohorts where lived experience or risk signals diverge from official reports, assisting the administration in deciding where to intervene first.
Measures awareness, access, receipt, satisfaction, effectiveness, trust and other sector‑specific KPIs to turn conversations into governance and voter intelligence
Spot specific areas and schemes where citizen feedback sharply diverges from official reports - before it appears as escalations, or audit/political issues.
Direct inspections and corrective orders to precisely where citizens report gaps, rather than relying only on periodic, aggregate reports.
Measure विश्वास- citizen trust in governance - at scheme and district/state level over time as an early warning signal. This converts to voter intelligence over period of time.
Show evidence-based improvement and replicability of solution, which can be presented at state and national forums (PM Excellence award for governance)
The ask is simple: one district, one beneficiary dataset, and one nodal review mechanism to start with.
Define the problem statement and success metrics with the department | Configure the voiceAI agent, call flows, including language, consents and IVR routing | Run limited calls and deliver the first citizen intelligence brief for one district
Refine intelligence report, dashboard and citizen calls on feedback from officials | Integrate into the decisioning workflow | Ensure technical integration into government infrastructure
Convert intelligence into decisions and actions | Define a replicable model for state‑wide roll‑out (eg. DISHA committee, case study for governance, PM Excellence Award nomination under innovative public service delivery category, etc)
Position the district as one of the first AI‑powered districts for public service delivery, emergency response or sector‑specific pilots
Define other use-cases for state level deployment | Prepare replicable model for national level deployment
Every layer is sovereign, responsible AI tuned for government and citizens.
Scheme guidelines, SOPs, portals & department data - tuned per use case
Ensures integration of network provider and AI agent. It is reflective of dedicated government telephony
22+ Indian languages & dialects
Escalates to a call centre or nodal officer when needed
Every agent action is logged and traceable. Role-based access, audit trails, and data residency controls is ensured.
SOC 2 Type II
ISO 27001
MeitY compliant
Request a live walkthrough, or enter your password to access the dashboards directly.
Contact BharatAwaaz AI team for support.
We'll reach out within 24 hours to confirm your slot.
Thank you! We'll be in touch within 24 hours.
