Citizen Outcome Intelligence — India
Select a state — Scheme: Jal Jeevan Mission (Har Ghar Jal) · FHTC Coverage · May 2026
Good (≥70)
Moderate (50–69)
Critical (<50)
10
Satisfactory ≥70
12
At Risk 50–69
9
Critical <50
State Detail
Rankings
Nat'l Signals
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Click any state on the map to view outcome intelligence, Sushasan pillar scores, and citizen signals.
National Sushasan Score: 62/100
Compiled from 1.86Cr citizen voices across 11 languages. Each state scored on Praapti, Santushti, Upyogita & Vishwas — India's first demand-side governance index.
Compiled from 1.86Cr citizen voices across 11 languages. Each state scored on Praapti, Santushti, Upyogita & Vishwas — India's first demand-side governance index.
📡 Demand-Side Signals — Invisible to Supply Systems
⏱ Transfer Timing vs Crop Calendar Mismatch
23% of beneficiaries in MP, Rajasthan & UP report receiving installment after sowing season — too late to fund agricultural input purchases. Supply data shows transfer completed; citizen data reveals it was functionally useless. Not visible in PFMS.
🏦 Account Access Gap Post-Transfer
18% of beneficiaries in Assam, Bihar & Jharkhand confirm transfer credited but report inability to withdraw — due to dormant accounts, failed KYC, or no bank within 5km. Supply metric: transfer successful. Citizen reality: money unreachable. Not visible in PFMS.
👥 Intermediary Extraction Signal
In 6 districts across Bihar and West Bengal, 12% of surveyed beneficiaries report being asked for informal payments by local functionaries to process registration corrections. Zero visibility in any administrative data source. Novel citizen intelligence.
🌱 Zero Agricultural Utility Cohort
31% of beneficiaries in Maharashtra drought districts report using ₹6,000 entirely for household debt repayment — scheme outcome is welfare, not agricultural investment. Not measurable via supply side.
📊 Official Scheme Data — PFMS/MIS (Installment 16, May 2026)
National Transfer Status — Supply Side
10.82Cr of 11.37Cr beneficiaries credited (95.2%). However, 55L transfers pending or failed — concentrated in Bihar, UP, Assam. e-KYC compliance: 77.4% national average; 7 states below 65% at risk of mass suspension next cycle. Avg processing time: 5.8 days; Kerala: 2.3 days.
Grievance Portal — Supply vs Demand Divergence
Only 1.2L complaints filed nationally on official grievance portal. जनसंवाद AI demand-side signals suggest actual beneficiary grievances 15–20x higher. Assam has 312 logged complaints vs thousands of field-reported issues — suppressed grievance signal.
⚖ CAG & Parliamentary Findings
CAG Report: Ineligible Beneficiaries (2022–2024)
Pensioners & income-tax payees received transfers — ₹131.40L disbursed to ineligible in Haryana. 35% ineligible in Assam sample. Fake registrations with leading zeros detected. Irregular disbursement to 7,302 deceased beneficiaries nationally.
Parliament Standing Committee — Dec 2024
Recommended doubling PM-KISAN to ₹12,000/year. Urged extension to tenant farmers (80M excluded). Flagged double-installment anomalies in 3 states. Called for block-level grievance officers in all 6,000+ blocks.
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